Is it education, attitude or personality that ultimately means success – or is it something else? When a group of people are working together results ultimately separate them out into…
What’s the difference between Key Result Areas (KRAs) and Key Performance Indicators (KPIs)? KRAs create a better outcome, because they help you focus on the future. Here’s an example: On…
What happens when you walk into a retail store? Do the sales people pounce on you immediately, or leave you to browse? When they do engage in conversation with you,…
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