What’s the difference between Key Result Areas (KRAs) and Key Performance Indicators (KPIs)? KRAs create a better outcome, because they help you focus on the future. Here’s an example: On the West Coast of the North Island of New Zealand, is an amazing place called Waikawau Beach. To get there, you have to turn off […]

If the wrong KPIs are set, the results can be fatal. Balancing environmental factors, profits and KPIs shouldn’t be at the risk of people’s lives, but using only one measurement can have fatal results. Here’s an example: A public reserve area is found to have a rich deposit of high quality coal. The government of […]

SCENARIO: A retiree owns a large parcel of shares in your employer’s business but has no understanding of how it operates – they’re just focused on their return and what that will get them – an overseas trip, a new car, or possibly putting their grandchildren through college. They have no comprehension of your sacrifices […]