Understanding your own Emotional Intelligence (EQ) is a powerful tool. Being able to identify and recognise other people’s emotions, and feel empathy towards them can help build healthy, productive relationships. This also helps you build your own physical and psychological wellbeing.

This book will help you understand your emotional drivers and those of the people around you. Also to have more effective relationships based on your authentic self.

Isn’t it a great feeling when you are heading home from a good day at work? The air seems fresher and the day seems brighter. There is a positive spring in your step. But why are those days so rare? We all must breathe to supply oxygen to our bodies. Similarly, we need to work to earn money to live. Whether we work for a salary, wages or are self-employed, we all have masters who want us to be more productive and deliver results.

This book will help you to achieve better job satisfaction.

Finding a buyer for your goods or services, understanding where they are in their journey, what their needs are, and working with them to provide a solution takes time. It does not matter what you are selling, the process is the same.
This book will help you understand the customer’s buying journey, and the points where you can provide the most assistance.