revolutionise the way you sell & influence
Everyone has to sell something, whether it’s an idea or a widget. This programme helps you understand the customer’s journey, and how you can effectively influence a positive outcome for everyone.
Set yourself up for Success in Sales Influencing
We all have needs that we want to fulfil. They can range from food and shelter to buying a new home or car. Sometimes we’d just like a nice night out, with dinner, or a movie with friends.
Communicating those needs to others in a meaningful way so that you get what you need is essentially selling and influencing.
You might be a manager introducing changes to your team, or a medical specialist advocating a new medicine. You could be a mechanic explaining why a car part needs replacing, or an MP in Parliament trying to gain support for a law change. You might be a parent convincing your child to do something. To achieve your goals, you need to get the ‘buy-in’ of other people.
What you say and do affects their thinking and decision-making process. So the easiest place to start is with your own thinking and actions and how it can influence the outcome you need. Think about it – every face-to-face interaction we have involves both verbal and non-verbal communication. What we understand about the process of communication determines how well we do.
THIS PROGRAMME WILL ENABLE YOU TO INFLUENCE PEOPLE IN A POSITIVE WAY
- Focus on the behaviours you need to change to succeed
- Understand what happens within a buyer/seller interaction
- Understand the different elements of effective two-way communication
- Understand how your customer moves through their buying cycle
Continually improve your influencing skills to ensure your customers are satisfied